St. Paul Auto Repair

5

Owner Jorge and technician Scott are FANTASTIC. They were very helpful friendly and professional. I had suspension , engine and brake repair done on my car and electrical work on my gf car. Diagnosis was quick and accurate and both jobs were completed on time as promised. WE'LL BE BACK! Services: Brakes, Engine repair, Wheel alignment, Auto engine diagnostic, Steering & suspension repair, Fuel delivery, Oil change, Electrical

Thank you so much for the kind words good sir! Hope you have a great 2022!!

- Sunray Auto Repair
5

Thank you so much for the great review!

- Sunray Auto Repair
5

Very friendly and knowledgeable . Great experiences . Service: General repairs & maintenance

Thank you so much ma'am! It was great seeing you and the kiddos today!! :)

- Sunray Auto Repair
1

Pay at the pump if you can get to one. There's nothing you need inside.

Hello Christopher! I apologize you couldn't find what you were looking for in our store. We try to carry all the items that our customers might need. Please give me a call or send me an email with the item(s) you would like us to stock. Email is [email protected]. Thank you so much for your feedback!

- Sunray Auto Repair
5

This was such a great experience. I was made aware of everything that was going on. I was treating with respect every time i received a call or even when i was calling to check on my vehicle Services: Tires, Brakes, Transmission

It was a pleasure to meet you and work with you too! Thank you so much for the great rating. Hope you have a great weekend! J

- Sunray Auto Repair
1

Hello Tanya! I'm sorry we couldn't meet your expectations. I see we changed your engine oil, filter and cabin air filter. If you could please give us a call to provide feedback that would be greatly appreciated. I can be reached at 651-735-0500 Ext. 2. Thank you so much! J

- Sunray Auto Repair
5

The man was very professional, he made sure he checked in on me and let me know what was going on with the car every moment! I will definitely be going there if I need my car fixed. Thank you

Allexus, thank you for sharing your feedback! We understand the importance of frequent communication with our customers to make sure that you feel comfortable and informed on the status of your vehicle while it is in our shop. We look forward to seeing you again for your next service!

- Sunray Auto Repair
4

One stop shop

LaTrece, thanks for the positive review! We're proud to be your one-stop-shop for all of your auto repair and maintenance needs!

- Sunray Auto Repair
5

Jorge is my car Jesus! I know I can trust him to take care of my car. Qq

Joel, thanks for the compliment! We appreciate your trust and we won't let you down!

- Sunray Auto Repair
1

I was having AC issues and decided to get a Groupon to get it charged and checked. I was optimistic. I already don't trust mechanics and shops as it. Before coming in, I did check my AC relay and fuses. After they completed the work, they told me that I have electrical issues and quoted me about $100/hour for labor to figure what is wrong and any additional costs to charge for parts. I told the service manager, Jorge that I might have to call around and think about it. The next day, I decided to circle back and look at the AC fuse/relay myself (because maybe that was the issue). I located an $9 replacement part and as I was looking at my fuse or relay, I noticed that the casing was cracked. I did check it 2 weeks ago and the casing was not like this. I know so because I went in to check my fuses. I brought this to Jorge's attention, how it was a concern for me. He was in complete defense and denial of what happened. Didn't even apologize or provide solid customer service. He could have said, "that is strange that my mechanic would do this, but you know what, since the part is fairly cheap, we can help you out." But, no -- he patronized me and blamed the age of the vehicle and said it could have been a replacement fuse. I said no, it's an OEM part...then he blamed the hot and cold weather creating cracking to the casing. Strange since the other relay casings were just fine. The plastic is not soft, but hard, someone clearly took a pliers wrench to it. I mentioned that to him and he just laughed and patronized me like I didn't know what tool I was talking about. It's such a bad look. Why would I TRUST a place that would charge me $100/hour for labor for a small part while having the manager patronize me? I understand that it's "his job" to "protect" his mechanics, but this doesn't make sense to me and his poor attitude towards this situation was completely displayed when he hung up on me with total complete disregard to any of it. No resolve, no apologizes, no nothing. I think he should really reassess his customer service abilities.

Hello, We are sorry to hear about your experience. When you came in with your A/C problem, we simply diagnosed your vehicle and did not touch anything such as fuses or anything else. Please reach out to us and would be happy to address these concerns. Thank you.

- Sunray Auto Repair
Sunray Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sunray Auto Repair (651) 735-0500 if you have any issues in accessing any area of our website.