Reviews - Page 20 - Sunray Auto Repair

Kadi Kadiatou

7/11/2019

Always get my oil change here...no matter what

Thank you for taking the time to leave us your feedback, Hayatta. We hope to deliver a 5-star experience next time!

- Sunray Auto Repair

Jolene St Sauver

7/11/2019

Jolene-We appreciate the positive rating. Thank you!

- Sunray Auto Repair

Dustin Vang

7/11/2019

Hi Dustin. Thank you for the opportunity to work on your vehicle and we apologize for any inconvenience you encountered during your experience with us. You requested new rear brake pads and rotors upon your visit. However, during our inspection, we found that your rear brakes were practically new, with 90% life still on them at least. The front brakes had about 30-40% life in them, but the rotors were rusty, which could cause some of the noise you mentioned as the reason you came in. We called to let you know it would be an unnecessary expense to replace the brakes completely and you could save money by just having the front rotors done. We’re not sure what caused this negative rating, but we would definitely like to speak with you further and address your concerns directly. If you could, please give Jorge a call at (651) 735-0500 at your earliest convenience.

- Sunray Auto Repair

Scott Quinn

7/11/2019

Scott, Thank you for the opportunity to work on your vehicle. We apologize if your recent visit with us was not what you expected. We diagnosed your air conditioning issue as a compressor leak and gave you a quote for a new compressor along with dryer and hose assembly. We understand you were unhappy with the cost of the estimate, but that price is extremely competitive. If you have any additional questions or concerns, please give us a call at (651) 735-0500 at your earliest convenience and ask for Jorge.

- Sunray Auto Repair

Tunde B.

1/24/2019

Jorge seemed nice enough but very over priced. 33 to patch a tire , 50 dollars to put on a spare & 135 to put one tire on. Hands down the most expensive prices I've came across for all services . If it wasn't so cold out I wouldn't of paid to get the spare on! Won't even stop for gas at this place again .

Deshay R.

3/28/2018

The lady at the front desk was extremely rude. Jorge told me he would be in the store in 10minutes and after 40mimutes he still never showed up to address my concerns about why my check engine light kept coming in after they "fixed" my car 2 weeks prior. GO TO FIRESTONE NEXT DOOR

Keith M Kieffer

10/19/2017

Lula M.

8/3/2017

I came in for an oil change. The service was great, Jorge was extremely nice and offered free refreshments, and the actual oil change was very quick. I would recommend and use Jorge and Sunray BP again.

Conni Pickard

7/12/2017

Maggie V.

1/19/2017

Don't use this place!!! STAY AWAY!! This place should get a Negative star!! The service guy, Chris, lied about just checking to see if my spare tire would fit to replace my flat tire. When I asked how much they would charge to CHANGE my tire he said $15 (never did he say there was a charge to just look). He also said he wouldn't change the spare if the tire was a donut. After moving at a slow pace and he checked my spare (how long does it take to check if: 1) I have a spare and 2) check the size. And btw- why wouldn't it fit?!. After he checked and said the tire was a donut, I had him being the car out and not change the tire (since he said he wouldn't be able to because it would mess up the suspension). But if course before giving me the keys he charged me $28 for "checking the fit". This is deceitful and swindlous, as he never said there would be a charge regardless if i got the tire changed or not. I'm never going there again!

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